Who we are

MIA Boca Raton (miabocaraton.com) is a private ground transportation service operated by FG Twelve LLC, 1221 Brickell Avenue, Suite 900, Miami, FL 33131, USA. This policy explains what personal information we collect when you use this website or book a transfer, and how we handle it.

Information we collect

When you request a quote or book a ride we collect the details needed to perform the service: your name, phone number, email address, pickup and drop-off locations, travel dates and times, flight numbers, passenger and luggage counts, and any special requests such as child seats or gate access instructions. Payment details are processed by our payment provider and are not stored on our servers.

We also collect limited technical data - browser type, device, pages visited - to keep the site working and understand how it is used.

How we use your information

Your information is used to provide quotes, dispatch vehicles, track flights connected to your booking, communicate with you about your trip, process payment, and meet legal and accounting obligations. We may contact you about a booking by phone, SMS or email.

We do not sell your personal information. We do not share it with third parties except service providers directly involved in delivering your ride (drivers, dispatch and payment processing) and where required by law.

Data retention

Booking records are retained as long as needed for operational, tax and legal purposes. If you hold a repeat-booking account, saved addresses and preferences are kept until you ask us to remove them.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing [email protected]. Where deletion conflicts with a legal retention requirement, we will explain what must be kept and for how long.

Cookies

The site uses essential cookies for basic functionality and privacy-respecting analytics to measure site performance. You can disable non-essential cookies in your browser settings without affecting your ability to book.

Third-party services

We use vetted third-party providers for payment processing, flight data and website hosting. Each processes data only as required to deliver its function.

Contact

Questions about this policy: [email protected] or FG Twelve LLC, 1221 Brickell Avenue, Suite 900, Miami, FL 33131, USA.